Microsoft Technologies at IMC
New Standards in the Modern World of Work
Innovative Microsoft Technology at IMC
New Standards in a Modern World of Work
An automated and scalable infrastructure relieves the burden on IT and is supplemented at IMC by alternative, configurable offers to known cloud tools.
The anchoring of state-of-the-art working methods and tools facilitates everyday life in the company and raises internal communication and collaboration to a new level.
Transparent insights into internal and customer-focused processes improve the workflows for management, marketing and sales management as well as operational employees.
The technological basis of the fully integrated Microsoft solutions enables IMC to adapt its own business models to the challenges of digital transformation.
IMC AG is one of the leading full-service providers for learning technologies and e-learning content and has been supporting companies and institutions in the planning, development and implementation of professional learning strategies for 20 years.
one step ahead of ever-increasing market demands, both with our internal processes and with our products.»
IMC Sets New Standards in the Modern World of Work
Overview of the Project
As an early adopter, IMC recognized very early on that its customers, who want to purchase learning solutions established on the market in addition to traditional in-house installation, would also like to be flexible, depending on their individual learning needs. Microsoft Azure forms the basis for another provision method in the software-as-a-service model. The internal processes were also to be set up in a pioneering manner and IT modernized at the same time. IMC considered it important to improve cross-team collaboration by providing intuitive communication technology. Processes in the field of customer relationship management were also to be put to the test and optimized in this context.
IMC AG first created a solid basis for a flexible and scalable infrastructure with a migration to Microsoft Exchange and the introduction of the System Center Suite. Collaboration and knowledge management were optimized with the introduction of Office 365. A central platform is now available to the employees of IMC AG, through which uniform and secure communication as well as optimized collaboration can take place. The topic of customer relationship management was also addressed at the same time. A central database was created with the help of Microsoft Dynamics CRM Online that is accessible independently of the terminal and enables flexible reporting for various, globally active target groups in the company.
Modern technologies from the market leader relieve the burden on the IT department of IMC through an automated and scalable infrastructure. Modern collaboration solutions strengthen internal communication and improve cooperation across teams.
Technologies in Use
Microsoft System Center
Establishing a secure, highly scalable and fail-safe infrastructure while reducing the effort required for internal IT.
Emails, calendar and contact management for increased productivity while maintaining control and security with Microsoft Exchange at the same time.
Microsoft Dynamics CRM
Modern management of marketing and sales processes ensures transparency for executives and operational employees.
IMC Sets Standards in the Modern World of Work
IMC is constantly facing new challenges in the innovative and agile e-learning industry. Learn in this interview how IMC skillfully uses pioneering Microsoft technologies to meet changing customer needs.